Legal
Privacy Policy
Last updated: March 2026. This policy describes what data is collected on this site and how it is handled.
This website is operated by Island Sun Design, authored by Ryan Bishop, based in Hilo, Hawaiʻi, USA. Contact: ryan@islandsundesign.com.
PizzaTier is a WordPress plugin. This privacy policy applies to the pizzatier.com website only — not to any WordPress site on which the plugin is installed. Plugin operators are responsible for their own privacy practices.
When the contact form is submitted, the following information is collected: name, email address, selected topic, subject line, and message body. This data is transmitted via email to Island Sun Design and is not stored in a database on this server.
When the free PizzaTier plugin is downloaded from this site, the following information is logged to a server-side file: timestamp of the request, email address entered in the download form, and the IP address of the request. This log is used solely to understand download volume and contact users about major plugin updates if needed. It is not shared with third parties.
A short-lived, cryptographically signed download token is generated to authenticate the file request. This token expires after 15 minutes and is not stored beyond the server's memory during the request.
When a support ticket is submitted via the ticket portal, the following information is collected and stored in a database: name, email address, subject, message body, and IP address. This data is used solely to provide support. Ticket data is retained until manually deleted or upon request. Replies and conversation history are stored alongside the ticket record.
Standard web server access logs may record IP addresses, browser type, referring URLs, and pages visited. These logs are used solely for security monitoring and are not sold or shared.
This site uses Google Analytics (GA4) to collect anonymized usage data, including pages visited, approximate geographic region, browser type, and session duration. Google Analytics uses cookies and may collect your IP address, which Google may use in accordance with Google's Privacy Policy. No personally identifiable information is sent to Google Analytics by this site. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
Contact form submissions are used solely to respond to the inquiry. Email addresses collected via the download form with opt-in consent may be used to send plugin update announcements and occasional marketing communications from PizzaTier; you may unsubscribe at any time. Addresses collected without opt-in (anonymous downloads) are not used for any outbound communication. Support ticket data is used solely to respond to the submitted request. No contact or download data is sold, rented, or shared with third parties.
This site uses the following third-party services:
No personal data beyond what is standard for a CDN or analytics request is transmitted to these services by this site.
The PizzaTier plugin itself does not collect, transmit, or store any personal data from end users on Island Sun Design's servers. Where the plugin is used to take orders — through WooCommerce or its built-in ordering system — customer order data is processed entirely within the WordPress installation on the operator's own server. Island Sun Design does not have access to any end-customer data from plugin installations.
Contact form emails are retained in the email inbox and deleted periodically at discretion. Download log entries (timestamp, IP, email) are stored in a server-side file and reviewed periodically; entries older than 12 months are purged. There is no automated retention schedule beyond this. Requests for deletion of any submitted data can be made by emailing ryan@islandsundesign.com.
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data submitted to this site. To exercise these rights, contact ryan@islandsundesign.com. Requests will be responded to within 30 days.
Reasonable technical measures are in place to protect data submitted via this site, including HTTPS encryption and server-level access controls. However, no transmission over the internet is 100% secure.
This policy may be updated periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance.
Privacy-related questions or requests: ryan@islandsundesign.com or via the contact page.